Terms of service

Terms & Conditions

Effective Date: 31 July 2026
Last Updated: 31 July 2026

These Terms & Conditions ("Terms") govern your access to and use of the Cercle website ("Website") and the purchase of products offered through the Website.

The Website is owned and operated by ENZYMEX INDUSTRIES PRIVATE LIMITED under the brand name Cercle ("Company", "we", "our", or "us").

By accessing or using this Website, creating an account, or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use this Website.

1. Eligibility

By using this Website, you represent and warrant that:

• You are at least 18 years of age or are using the Website under the supervision of a parent or legal guardian.
• You are legally capable of entering into binding contracts under applicable laws.
• The information you provide is accurate, current, and complete.

2. Products

Cercle offers consumer health and wellness products through its official online store.

We make reasonable efforts to accurately display product descriptions, specifications, images, pricing, and availability. However, slight variations in product appearance, packaging, or labelling may occur.

Product images are for illustrative purposes only.

3. Orders

All orders placed through our Website are subject to acceptance by ENZYMEX INDUSTRIES PRIVATE LIMITED.

We reserve the right to:

• Accept or reject any order.
• Cancel orders suspected of fraud or unauthorized activity.
• Refuse service where required by law.
• Limit quantities purchased per customer or order.

An order confirmation email does not constitute final acceptance of your order.

4. Pricing

All prices displayed on the Website are in Indian Rupees (INR) unless otherwise specified.

Prices are subject to change without prior notice.

Applicable taxes, including GST, and shipping charges (where applicable) will be displayed during checkout before payment is completed.

5. Payment

Payments must be completed using the payment methods available on the Website.

Payments are securely processed by authorized third-party payment providers.

We do not store your debit card, credit card, UPI PIN, CVV, or other sensitive payment credentials.

6. Shipping & Delivery

Shipping timelines are estimates and may vary depending on your location, courier operations, weather conditions, public holidays, or other circumstances beyond our control.

Delivery delays do not automatically entitle customers to compensation unless required by applicable law.

Risk in the products passes to the customer upon successful delivery.

Please refer to our Shipping Policy for complete details.

7. Returns & Refunds

Returns, replacements, and refunds are governed by our Refund & Return Policy.

Customers are encouraged to review the applicable policy before placing an order.

8. Account Responsibility

If you create an account, you are responsible for:

• Maintaining the confidentiality of your login credentials.
• All activities conducted under your account.
• Providing accurate and updated information.

Notify us immediately if you suspect unauthorized use of your account.

9. Acceptable Use

You agree not to:

• Violate any applicable laws or regulations.
• Use the Website for fraudulent purposes.
• Attempt unauthorized access to our systems.
• Introduce viruses, malware, or malicious code.
• Interfere with the operation or security of the Website.
• Copy, scrape, reproduce, or exploit Website content without written permission.

10. Intellectual Property

Unless otherwise stated, all content on this Website, including but not limited to:

• Logos
• Brand names
• Product names
• Designs
• Graphics
• Images
• Videos
• Text
• Icons
• Software
• Website layout

is the property of ENZYMEX INDUSTRIES PRIVATE LIMITED or its licensors and is protected under applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, or used without prior written permission.

11. User Content

If you submit reviews, feedback, testimonials, photographs, or other content to us, you grant ENZYMEX INDUSTRIES PRIVATE LIMITED a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, publish, and display such content for business and promotional purposes, subject to applicable law.

You represent that any content you submit does not infringe the rights of any third party.

12. Promotional Offers

Discounts, promotional campaigns, coupons, referral benefits, and special offers:

• Are subject to their respective terms.
• Cannot be combined unless expressly stated.
• May be modified or withdrawn without prior notice.
• Have no cash value unless required by law.

13. Medical Disclaimer

The information provided on this Website is intended solely for general informational purposes.

Our products are not intended to diagnose, treat, cure, or prevent any disease unless specifically approved by applicable regulatory authorities.

Information provided on the Website should not be considered medical advice and should not replace consultation with a qualified healthcare professional.

Customers should consult a healthcare professional before using any dietary supplement, particularly if they are pregnant, nursing, taking medication, have a medical condition, or are under medical supervision.

14. Limitation of Liability

To the fullest extent permitted by applicable law, ENZYMEX INDUSTRIES PRIVATE LIMITED shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

• Use of the Website.
• Inability to access the Website.
• Delayed deliveries.
• Technical interruptions.
• Third-party services.
• Unauthorized access to customer accounts.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

15. Indemnification

You agree to indemnify and hold harmless ENZYMEX INDUSTRIES PRIVATE LIMITED, its directors, officers, employees, affiliates, and service providers from any claims, liabilities, damages, losses, or expenses arising from:

• Your breach of these Terms.
• Misuse of the Website.
• Violation of applicable laws.
• Infringement of third-party rights.

16. Third-Party Services

Our Website may integrate or link to third-party services, including payment providers, logistics partners, analytics providers, and social media platforms.

We are not responsible for the availability, content, privacy practices, or services provided by third parties.

17. Privacy

Your use of this Website is also governed by our Privacy Policy.

By using the Website, you consent to the collection and processing of your personal information in accordance with our Privacy Policy.

18. Force Majeure

We shall not be liable for any delay or failure to perform obligations due to events beyond our reasonable control, including but not limited to:

• Natural disasters
• Floods
• Fire
• Epidemics or pandemics
• Government restrictions
• Labor disputes
• Internet failures
• Power outages
• Transportation disruptions

19. Suspension or Termination

We reserve the right to suspend or terminate access to the Website without prior notice if:

• These Terms are violated.
• Fraudulent activity is suspected.
• Required by law.
• Necessary to protect our business, customers, or systems.

20. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts located in Kolkata, West Bengal, India, unless otherwise required by applicable law.

21. Changes to These Terms

We may update these Terms from time to time.

Updated versions will be published on this page with a revised "Last Updated" date.

Continued use of the Website after such changes constitutes acceptance of the revised Terms.

22. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

ENZYMEX INDUSTRIES PRIVATE LIMITED
Brand: Cercle

Email: info@mycercle.shop
Website: www.mycercle.shop